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Getting Started

This page gets you from the sign-in screen to doing useful work.

The sign-in page

  1. Open logiccloud Orchestrate in your browser: https://fleet-manager.example.com.
  2. The sign-in page opens. Enter your e-mail address or username and your password, and click Sign in. If your organization signs in with Microsoft, use your corporate account instead (see Corporate sign-in).
  3. logiccloud Orchestrate opens the Dashboard of your tenant.

Forgot your password? Click Reset Password on the sign-in page.

If you don’t have an account, ask a tenant admin to invite you (see Users). Invitations arrive by email with a link to join.

On a new installation, the first superadmin gets an email with a link to set a password. The address is the one given as the initial superadmin when the installation was set up. The link is valid for 7 days.

  1. Open the link in the email and choose a password.
  2. Sign in with your email address and the new password. You are the superadmin: create the first tenant and invite users from there.

If the link has expired, the platform operator restarts the API service. A new email goes out as long as the account has no password yet. If no email arrives at all, the installation has no mail server configured: ask the platform operator to configure one or to create your account by hand.

Every address in this guide is the address of your installation: the application, the API, the device endpoints and the telemetry endpoint. Open the guide with the Help link in logiccloud Orchestrate and the examples also use your tenant.

A copy of the guide outside your installation (for example the Word manual) shows example.com addresses and an example tenant instead. Your administrator can tell you the real ones.

The main parts of the screen

  1. The sidebar on the left is the main navigation. It lists only the pages your role can use (see Roles & Access). Its top shows your current tenant. Help at the bottom opens this guide.
  2. The header shows where you are. On the right are the connection status, the language, light or dark mode, the notification bell and the user menu (Profile, Settings, Sign out).
  3. Most pages are a list with a detail panel: the list is on the left, the item you select opens on the right. Drag the border between them to change their width. Each list has a search box, filters and status buttons that count the items per status.
  4. Actions are icons on the selected card, with a tooltip that says what they do. Buttons with text at the top of the page create something or act on several items at once.

The bell shows recent activity in your tenant: devices that registered, deployments that changed state, certificates that were issued and similar events. A red number shows how many events are new since you last opened it. Open the bell or click Mark all read to clear the number. The bell lists the 20 newest events. For notifications by e-mail or webhook, set up Alerts.

Every page is scoped to one organization. You can see this in the address bar: the first part of the path is your organization’s slug, for example /acme-corp/dashboard or /acme-corp/devices.

If you belong to more than one tenant — or you hold a system role (SUPERUSER/SUPPORT) — you can switch the active organization:

  1. Click the current tenant name at the top of the sidebar, or open the Tenants module.
  2. Choose the organization you want to work in.
  3. The app reloads in that tenant’s context; the slug in the URL updates and the sidebar refreshes to match your role there.

A switch to a tenant you are a member of needs no reason and creates no switch record. A superadmin or SUPPORT user who enters a tenant they are not a member of opens a tenant switch with a reason. The switch ends after 8 hours by default, when you return to your own tenant, or when you sign out. Tenant switches are recorded in the Audit Log. After you sign in, an open switch decides which tenant you land in; otherwise you land in your primary tenant. For the API rules see Tenant scoping and tenant switching.

Pick the path that matches your role: